Maintenance

Security

Community

Home care

Home nursing

Business travelers

Sales force

Delivery

Transportation

Construction

Breakdown service

Geolocation for Care, Maintenance and After Sales Service

Timeliness and responsiveness are the keywords of the Quality of Service in the area of maintenance and service. Aware of these issues, PromapMe offers simple and effective tools to ensure the satisfaction of your needs.

Your challenges:

• ➪ Define and optimize the planning of your technicians' rounds
• ➪ Identify the technician closest to the point of intervention
• ➪ Respect the time and location of intervention
• ➪ Manage your employees’ worktime duration (actual work, breaks, overtime, etc.)
• ➪ Communicate effectively with your teams
• ➪ Effectively prevent your customers on schedules of passage

Our answer:

• ➪ The real-time location of your technicians, either driving a vehicule or by foot
• ➪ The anticipation of intervention times that can be communicated to customers
• ➪ The continuous monitoring and route optimization
• ➪ A detailed reporting: times and places of departure, passage and arrival, waiting time, mileage, number of interventions performed, etc...
• ➪ The identification of your technicians’ availability periods
• ➪ Monitoring of the itineraries with an alert system in case of absence on intervention site in due time

Your benefits:

• ➪ Increased performance and responsiveness (reduction of "unproductive" trips)
• ➪ Improved service and therefore customer satisfaction
• ➪ Increased productivity due to increased number of interventions
• ➪ Optimization and monitoring of itineraries: better distribution of work